The first call
Appointments
The person who picks up the phone sits in on the first meeting. If the week is already full you get a date, not a soft maybe. The key is in the door by 9.
Team
The people you'll actually meet.
Three roles run the day at the centre: the phone, the room, and the floor. Not a stack of credentials on a wall.
The first three
The three you'll meet first.
The first phone call is answered at the desk. The first sit-down is with the counsellor. The rest of the day is the floor.
The room
Counsellor
Group after tea, and the longer talks later in the day. Notes are short. What you said on Thursday is still there on Monday.
The floor
The day
Lunch, the walk, the box the phones go into, who is late back from the gate. If someone is unwell in the afternoon, this is the person who comes down the corridor first.
The wider circle
Beyond the three you sit with.
When a medical review is needed, we work with visiting psychiatric support in Asansol. We are a counselling and recovery centre, not a hospital. Detox that needs a ward happens at a hospital first; then the person comes here.
Community programmes with Asansol-Durgapur Police, schools, and district hospitals are part of the week. The names on those stages change. The door on Chittaranjan Road does not.
Working with
Partners in this work.
- Asansol-Durgapur Police Community outreach on drug-free neighbourhoods and school programmes.
- Local schools & colleges Awareness sessions and early-intervention referrals in Asansol, Durgapur, Kulti.
- District hospitals Referral routes for detox that needs a medical step before counselling can begin.
- Family courts & social workers Where court-ordered cases require formal reporting, done transparently.
In the field
The community programme.
Awareness work happens outside the centre too. A selection of moments from outreach across the region.
-
Outreach
Speaking at the drug-free community programme -
Outreach
The outreach panel -
Outreach
With Asansol-Durgapur Police -
Centre
The centre, on Chittaranjan Road -
Life
Holi in the hall -
Life
Holi in the hall -
Life
Saraswati Puja -
Life
Holi in the hall