Do I have to stay the night?

No. Most people go home at six. A bed, when one is free, is for a night when home is not possible. Ask before you arrive with a bag. There are not many beds.

Can someone from the house come to the first meeting?

Yes. Plenty do. If the person who has been using wants the first hour alone, the family waits and comes in at the end.

I stopped, and then I started again.

The door is still open. Say that on the phone. It is a common way for the call to begin.

For a day visit, not much. If tablets, syrup, or a packet are part of it, bring the strip, the bottle, or the packet. If you might sleep here, bring a change of clothes and any medicine a doctor has already given you. Do not bring a bottle, or the drug, to make a point.

New Life Foundation centre on Chittaranjan Road, Neamatpur

Visit us

Come to the centre.

Baisakhi Apartment, Chittaranjan - Neamatpur Road, Neamatpur 713359. Open 24 hours. Day programme 9 am to 6 pm. Family hour Tuesday and Friday.

Ask for a first meeting Call 90646 76887

24×7 phone

90646 76887

Answered day and night, every day.

Message us

Same number. Text if you can't call.

Address

Baisakhi Apartment, Chittaranjan - Neamatpur Road
Neamatpur, West Bengal 713359

Open in maps

Always on
Open 24 hours

The centre is open every day. The phone is answered around the clock. For emergencies, do not wait until morning.
90646 76887
We come to you
Pickup Service

If getting here is the obstacle, say so on the call. We will arrange to come to you, or help work out how to get here.
Urgent help
Emergency Response

For a crisis at home — a person in danger, an overdose, or a situation you cannot handle alone — call immediately.
Call now

How to find us

Come to the centre

Baisakhi Apartment, Chittaranjan - Neamatpur Road
Neamatpur, West Bengal 713359

বৈশাখী অ্যাপার্টমেন্ট, চিত্তরঞ্জন-নেয়ামতপুর রোড, নেয়ামতপুর, পশ্চিমবঙ্গ ৭১৩৩৫৯

बैशाखी अपार्टमेंट, चित्तरंजन-नेयामतपुर रोड, नेयामतपुर, पश्चिम बंगाल ७१३३५९

Hours: Open 24 hours, every day. Day programme 9 am to 6 pm. Family hour Tuesday and Friday.

Wheelchair-accessible toilet
Wheelchair-accessible seating
Gender-neutral toilets
Nursing room
LGBTQ+ friendly
Free street parking
On-site services

24×7 service
Pickup service
Emergency service

Ask for a meeting Open in maps

Getting here

Directions from where you are.

Six of the routes we hear about most. If you are somewhere else, call — we will work it out on the phone.

Asansol

15 min

Direct auto or taxi. Any Asansol ward gets here in under 20 minutes.

Kulti

20 min

Direct auto, about 10 km.

Burnpur

20 min

Auto through Sen Raleigh Road, about 10 km.

Raniganj

30 min

Direct auto, about 15 km.

Durgapur

25 min

Durgapur–Asansol local train, then auto from Asansol station.

Dhanbad

~1 hr

Direct road via Gobindpur–Chirkunda, or Dhanbad–Asansol local.

Kolkata

~3 hr

Howrah–Asansol on Shatabdi / Black Diamond / Coalfield.

Ranchi

~4 hr

Ranchi–Ramgarh–Bokaro–Dhanbad–Neamatpur road, or a train via Bokaro.

Patna

~5–6 hr

Patna–Asansol overnight express is smoothest. Pickup from Asansol station.

Ask for a first meeting

Leave your name and number. Tell us in a few lines what has been going on and since roughly when. You do not have to write it well — we just need somewhere to start.

After you tap Continue on WhatsApp, WhatsApp will open with your message ready to send. We reply on working days between 10 and 6. Urgent calls can come at any hour.

What happens next

You send the message via WhatsApp
We call you back on a working day, 10–6
We fix a time for the first meeting
The first hour is free and no commitment needed

Your name

Phone number

Email (optional)

This meeting is for

What is going on (a few lines is fine)

Tapping the button opens WhatsApp with your message ready to send.

Before you come

Common questions

Do I have to stay the night?: No. Most people go home at six. A bed, when one is free, is for a night when home is not possible. Ask before you arrive with a bag. There are not many beds.
Can someone from the house come to the first meeting?: Yes. Plenty do. If the person who has been using wants the first hour alone, the family waits and comes in at the end.
Will you tell my workplace, or the neighbours?: No.
I stopped, and then I started again.: The door is still open. Say that on the phone. It is a common way for the call to begin.
What should I bring?: For a day visit, not much. If tablets, syrup, or a packet are part of it, bring the strip, the bottle, or the packet. If you might sleep here, bring a change of clothes and any medicine a doctor has already given you. Do not bring a bottle, or the drug, to make a point.